Almost every provider advertises an “unlimited” Internet plan. But the word doesn't always mean the same thing. Here is how to recognize a truly unlimited Internet plan, which speed to choose for your home, and the questions to ask before choosing your provider in Quebec.
Two main families of providers
In Quebec, there are the large telecommunications companies on one side and, on the other, independent providers, smaller and often closer to their customers. Club Internet belongs to this second family: a local team, two offices, in Montréal and Varennes, and someone who answers the phone.
What does an unlimited Internet plan mean?
A truly unlimited plan meets three conditions:
- no data limit: no monthly cap;
- no overage fees: the bill is the same, no matter how much you use;
- no slowdown at the end of the month: the speed stays that of the plan.
If one of these three conditions is missing, it is not an unlimited plan: it is a plan with a limit you were not shown. To see what unlimited data changes day to day, also read why switch to unlimited home Internet.
Which speed for an unlimited Internet plan at home?
Once data is unlimited, the only real question is speed. It depends on how many people there are and what they do at the same time, not on the most expensive plan:
- 6 to 11 Mbps: one person, e-mail, browsing, standard-definition video.
- 17 to 35 Mbps: two to four people, working from home, HD video on one or two screens.
- 70 to 118 Mbps: a family, 4K, online gaming, several devices at the same time.
- 140 to 450 Mbps: a very connected home, large downloads, cameras and home automation.
At Club Internet, all nine speeds come with unlimited data, at the same price every month. Here they are, per month or for the year:
| Plan | Speeds (download / upload) | Per month | For the year |
|---|---|---|---|
| 6 Mbps | 6 / 1 Mbps | $34.95 | $384.45 |
| 11 Mbps | 11 / 1.5 Mbps | $39.95 | $439.45 |
| 17 Mbps | 17 / 11 Mbps | $44.95 | $494.45 |
| 35 Mbps | 35 / 11 Mbps | $49.95 | $549.45 |
| 70 Mbps | 70 / 11 Mbps | $54.95 | $604.45 |
| 118 Mbps | 118 / 36 Mbps | $59.95 | $659.45 |
| 140 Mbps | 140 / 23 Mbps | $69.95 | $769.45 |
| 240 Mbps | 240 / 36 Mbps | $79.95 | $879.45 |
| 450 Mbps | 450 / 50 Mbps | $89.95 | $989.45 |
The speeds available depend on each address in Quebec: check yours in one minute before ordering. Hesitating between two speeds? Write to us: we advise you based on your real usage.
Six questions to ask a provider
- Is data unlimited on all plans?
- Is the advertised price the regular price, or a promotional price?
- Is there a contract, and a penalty if I leave?
- Do I have to buy or rent the modem? At what price?
- How much does installation cost?
- Who answers if I have a problem?
Club Internet's answers
- Yes. The nine speeds, from 6 to 450 Mbps, are all unlimited.
- It is the regular price. From $34.95 to $89.95 per month depending on the speed, and it doesn't change.
- No contract. You can cancel at any time. The fees that may apply around installation are explained in our cancellation policy.
- The modem is a free rental. It remains the property of Club Internet and must be returned to one of our offices at the end of the service.
- $50, one time only. It is free if you pay yearly.
- Our team, in English or French. By phone or at our offices, Monday to Friday from 10 a.m. to 5:30 p.m. and Saturday from 10 a.m. to 5 p.m.
To go further
All the plan details are on the unlimited home Internet page, and you can order online in a few minutes. To pay less without losing unlimited data, see our five tips for a cheap Internet plan.
Is it available at your address?
Check in one minute which speeds are available at your home, or call us at 1 833 541-2582 (toll-free).