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Customer service: 1 833 541-2582 (toll-free) · 514 449-2582 Montréal · 450 341-2582 Varennes
Phone

Residential IP Telephony

Your home phone, in Quebec. A modern landline that runs over your Internet connection: unlimited calls in Canada, all features included, and you keep your current number.

IP Telephony

Anywhere in Canada

Unlimited calls anywhere in Canada

$9.99 / month

No activation fee · Requires an Internet connection

Order
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IP Telephony

Canada and United States

Unlimited calls in Canada, 250 minutes per month to the United States and 10 countries of the Americas

$14.99 / month

No activation fee · Requires an Internet connection

Order

Prices before taxes. IP phone service requires an Internet connection (ours or another provider's). Phone adapter supplied, preconfigured.

Included with every line

All the features, at no extra charge

  • Caller ID
  • Voicemail
  • Voicemail to email
  • Call waiting
  • Call forwarding
  • Three-way calling
  • Do not disturb
  • Keep your number
Useful codes: *98 to listen to your messages, *2 to put a call on hold or take a second line, *3 for three-way calling.
Options

Add what you need

  • Calls to the Americas

    250 minutes per month to the United States and 10 countries of the Americas (list below); each additional block of 250 minutes: $5. Already included in the Canada and United States plan.

    $5 / month
  • World Calls

    250 minutes per month to 65 countries on every continent, the United States and the Americas included. Once the minutes are used up, calls resume as soon as you take a 250-minute top-up ($10), added to your bill. Each call is limited to 30 minutes.

    $10 / month
  • Text message forwarding to your cell phone

    Text messages received on your Club Internet number are forwarded to your cell phone.

    $2 / month
  • Additional phone number

    Each additional line on the same account.

    $10 / month
  • Keep your current number (number porting)

    Per number transferred from another provider. A new number is free.

    $15 (one time)
Calling abroad

The countries included in the options

Your line calls anywhere in Canada and toll-free numbers. Two options open up the rest of the world: here is exactly what each one includes.

Calls to the Americas option: the United States and 10 countries of the Americas

United States (Alaska, Hawaii and Puerto Rico included)

Argentina (landlines only), Brazil, Chile (some lines excluded), Colombia, Costa Rica (landlines only), French Guiana (landlines only), Guadeloupe (with Saint Barthélemy and French Saint Martin) (landlines only), Mexico, Peru, Venezuela (landlines only)

World Calls option: 65 countries on every continent, the Americas included

United States (Alaska, Hawaii and Puerto Rico included)

North and Central America (4)

Bermuda, Costa Rica (landlines only), Mexico, Panama (landlines only)

South America (9)

Argentina (landlines only), Brazil, Chile (some lines excluded), Colombia, French Guiana (landlines only), Paraguay (landlines only), Peru, Uruguay (landlines only), Venezuela (landlines only)

Caribbean (4)

Dominican Republic, Guadeloupe (with Saint Barthélemy and French Saint Martin) (landlines only), Martinique (landlines only), U.S. Virgin Islands

Europe (25)

Austria, Belgium, Croatia (landlines only), Czech Republic, Estonia (landlines only), Faroe Islands, France, Germany, Greece, Hungary, Iceland, Ireland, Italy (landlines only), Netherlands, Norway, Poland, Portugal, Romania, Russia (landlines only, some lines excluded), San Marino, Slovakia (landlines only), Spain, Sweden, Switzerland (landlines only), United Kingdom (landlines only)

Africa (1)

Algeria (landlines only)

Asia (17)

Bangladesh, Bhutan, Brunei, Hong Kong, India, Indonesia, Japan, Kazakhstan (landlines only), Malaysia, Mongolia, Pakistan, Singapore, South Korea, Taiwan (landlines only), Thailand, Turkey (landlines only), Vietnam

Middle East (1)

Israel (landlines only, some lines excluded)

Oceania (4)

American Samoa, Australia, Guam, New Zealand

List drawn up on October 13, 2026 from our supplier's rates; it may change. “Landlines only”: cell phones in that country are not included. Satellite numbers and premium-rate numbers are always blocked, and each call abroad is limited to 30 minutes.

Home phone

Home phone service, made clear

What is it?

It's your landline at home, with your phone number. It runs over your Internet connection through a preconfigured adapter: you plug your phone into it, and you call just like before.

Do I need your Internet?

No. The line works with our connection or with another provider's. See also our home Internet.

Can I keep my number?

Yes, through number porting. Don't cancel your old service before we confirm: all the details are in the questions below.

How do I order?

Choose your plan, then place your order. A question first? Write to us or call us at 514 449-2582.

Frequently asked questions

Before you order

Can I keep my current number?

Yes. The transfer (number porting) costs $15 per number and takes at least 6 business days. Your number must stay active with your current provider until the transfer date: do not cancel your old service before we confirm that the transfer is done. A new number is free.

Can I install the phone myself?

Yes. The phone adapter is preconfigured: connect it to your modem or router and to your phone, and the line works. If you have any trouble, call us at 514 449-2582 or 450 341-2582.

What happens if the Internet goes down?

The IP line depends on the Internet connection and on electricity. During an outage, calls do not go through; remember to keep a cell phone for emergencies. 9-1-1 works from the address on your file: let us know if you move.

How do calls to the United States and international calls work?

By default, the line is open for Canada and toll-free numbers. The Calls to the Americas option ($5 per month) gives you 250 minutes per month to the United States and 10 countries of the Americas; it is already included in the Canada and United States plan. Beyond that, each additional block of 250 minutes costs $5. The World Calls option ($10 per month) gives you 250 minutes per month to 65 countries on every continent, the United States and the Americas included. Once its minutes are used up, calls abroad stop until you take a 250-minute top-up ($10), added to your bill. Each call abroad is limited to 30 minutes. The list of countries included is higher up on this page.